Email Setup


Basic Information

The basic information about the email services are these:

  • We provide IMAP access, the server is You MUST use SSL to access this server, so if your email client complains that it cannot connect, the reason is probably because it needs to be configured to use SSL. Both IMAP+STARTTLS and IMAPS (on port 993) are supported.
  • We provide a means to send mail via SMTP, using SMTP-AUTH. The server is You SHOULD use SSL (either STARTTLS or SMTPS) to send protect your password when you send email. SMTP (port 25), SMTPS (port 465), and SUBMISSION (port 587) are all supported. The server may also be contacted on port 2525, if the others have been blocked by your network provider. The standard SMTP port is subject to greater scrutiny, and using it for sending email may result in delays: using port 587 or 2525 is recommended for long-term convenience.
  • We also provide a webmail interface. There is a link on the main page, but it can always be accessed via
  • We use a custom SSL certificate. If your computer complains about it, this page explains how to fix it.
  • We provide advanced spam detection, virus detection, and other features, explained here.

Mozilla Thunderbird

If you are setting up Thunderbird for the first time, it will prompt you to set up accounts with a "Wizard":

  1. Set up an "Email account"
  2. Enter "Your Name:" and put your email address as the "Email Address:"
  3. Select an IMAP incoming server, and enter the "Incoming Server:" as Set the "Outgoing Server:" to be
  4. Enter the "Incoming User Name:" and "Outgoing User Name:" as the same thing: either your full email address, or just the part to the left of the @ symbol.
  5. Enter a useful "Account Name:", such as "Memoryhole" or "Home" or something.
  6. Thunderbird will complain that you cannot log in because supposedly "the server has disabled login.". That isn't exactly true, but the suggested solution is what needs to be done: configure it to connect via SSL or TLS. For now, dismiss (and ignore) this warning.
  7. Under the Tools menu, select Account Settings....
  8. In the list along the left, select Server Settings.
  9. In the "Security Settings" section, select "SSL", and ensure that "Use secure authentication" is NOT checked.
  10. In the list along the left, select Outgoing Server (SMTP).
  11. Select the entry in the list on the right and press the Edit... button.
  12. In the "Settings" section, in the box to the right of "Port:", enter 2525.
  13. In the "Security and Authentication" section, underneath "Use secure connection:", select the "TLS" option.
  14. Press OK to dismiss the SMTP Server window, and again to dismiss the Account Settings window.
  15. To check the connection, press the Get Mail button near the top-left of the Thunderbird window.
  16. If a warning comes up informing you that Thunderbird was "Unable to verify the identity of as a trusted site.", you should select "Accept this certificate permanently".

Microsoft Outlook 2000

I do not recommend using Microsoft Outlook because of its history of security problems.

If you are setting Outlook up for the first time, it will prompt you to set up accounts with a "Wizard":

  1. Setup an "Internet Only" account.
  2. Enter your name as the "Display name"
  3. Enter your email address as the email address
  4. Your incoming mail server is an IMAP server. The Incoming mail server's name is The "Outgoing (SMTP) mail server" name is
  5. Your "Account name" is the part of your email address to the left of the @ symbol, but you can also use your full email address. The password is whatever password you have set (you can change it here). Do not use SPA.
  6. Under the Tools menu, select Accounts...
  7. In the Internet Accounts window, select the account and click the Properties button.
  8. In the Properties window, select the Servers tab. Near the bottom, make sure that "My server requires authentication" has a checkbox near it.
  9. In the same window, select the Advanced tab. Near the top, make sure that both the outgoing mail and incoming mail have checkmarks next to "This server requires a secure connection (SSL)".
  10. In the box to the right of the words "Outgoing mail (SMTP):", enter 465.
  11. In the box to the right of the words "Incoming mail (IMAP):", make sure it reads 993.
  12. Then press the Apply button near the bottom of the window, and then the OK button.
  13. Close the Internet Accounts window.
  14. Test your connection by going to the Tools menu, going to the Send/Receive submenu, and selecting

Apple Mail

This section isn't finished. If you need help, call me!