The basic information about the memoryhole.net email
services are these:
- We provide IMAP access, the server is
MUST use SSL to access this server, so
if your email client complains that it cannot connect,
the reason is probably because it needs to be
configured to use SSL. Both IMAP+STARTTLS and IMAPS (on
port 993) are supported.
- We provide a means to send mail via SMTP, using
SMTP-AUTH. The server is
SHOULD use SSL (either STARTTLS or
SMTPS) to send protect your password when you send
email. SMTP (port 25), SMTPS (port 465), and SUBMISSION
(port 587) are all supported. The server may also be
contacted on port 2525, if the others have been blocked
by your network provider. The standard SMTP port is
subject to greater scrutiny, and using it for sending
email may result in delays: using port 587 or 2525 is
recommended for long-term convenience.
- We also provide a webmail interface. There is a
link on the main
page, but it can always be accessed via
- We use a custom SSL certificate. If your computer
complains about it, this page explains
how to fix it.
- We provide advanced spam detection, virus
detection, and other features, explained here.
If you are setting up Thunderbird for the first time,
it will prompt you to set up accounts with a
- Set up an "Email
- Enter "Your Name:" and
put your memoryhole.net email address as the
- Select an IMAP incoming
server, and enter the "Incoming
imap.memoryhole.net. Set the
"Outgoing Server:" to be
- Enter the "Incoming User
Name:" and "Outgoing User
Name:" as the same thing: either your full
memoryhole.net email address, or just the part to the
left of the @ symbol.
- Enter a useful "Account
Name:", such as "Memoryhole" or "Home" or
- Thunderbird will complain that you cannot log in
because supposedly "the server has
disabled login.". That isn't exactly
true, but the suggested solution is what needs to be
done: configure it to connect via SSL or TLS. For now,
dismiss (and ignore) this warning.
- Under the
- In the list along the left, select Server Settings.
- In the "Security
Settings" section, select "SSL", and ensure that
"Use secure authentication"
is NOT checked.
- In the list along the left, select Outgoing Server (SMTP).
- Select the memoryhole.net entry in the list on the
right and press the
- In the "Settings"
section, in the box to the right of "Port:", enter
- In the "Security and
Authentication" section, underneath
"Use secure connection:",
select the "TLS"
- Press SMTP Server window,
and again to dismiss the Account
- To check the connection, press the
button near the top-left of
the Thunderbird window.
- If a warning comes up informing you that
Thunderbird was "Unable to verify
the identity of imap.memoryhole.net as a trusted
site.", you should select "Accept this certificate
I do not recommend using Microsoft Outlook because of
its history of security problems.
If you are setting Outlook up for the first time, it
will prompt you to set up accounts with a "Wizard":
- Setup an "Internet Only"
- Enter your name as the "Display
- Enter your memoryhole.net email address as the
- Your incoming mail server is an
IMAP server. The Incoming mail
server's name is
imap.memoryhole.net. The "Outgoing (SMTP) mail server" name is
- Your "Account name" is
the part of your email address to the left of the @
symbol, but you can also use your full email address.
The password is whatever password you have set (you can
change it here).
Do not use SPA.
- Under the
- In the Internet
Accounts window, select the memoryhole.net
account and click the button.
- In the imap.memoryhole.net
Properties window, select the Servers tab. Near the bottom, make sure
that "My server requires authentication" has a checkbox
- In the same window, select the Advanced tab. Near the top, make sure
that both the outgoing mail and incoming mail have
checkmarks next to "This server
requires a secure connection (SSL)".
- In the box to the right of the words "Outgoing mail (SMTP):", enter
- In the box to the right of the words "Incoming mail (IMAP):", make sure it
- Then press the
button near the bottom of the window, and then the
- Close the Internet
- Test your connection by going to the
menu, going to the submenu, and
This section isn't finished. If you need help, call